Return Policy

If you would like to make a return or exchange, take a look at our policies below. We want to make sure you’re completely happy with your purchase. If there’s anything we can do to improve your experience, please contact us at sean@runtocalmthenoise.com

We’ll accept return requests for items that are unused, with the original tags still intact. The product(s) must be in their original packaging, if applicable, in the same condition it was received.

Refunds

If you wish to return your item, we must receive your request within 14 day of the date you received your item, via the returns and exchanges link on runtocalmthenoise.com

Once we receive your returned item, our team will review your request and inspect the item.  We will send you an email to confirm that we’ve received your item and are processing your request. We’ll follow up with another email once the request has been processed to let you know if your return was approved.

If approved, the money, minus shipping, will be refunded to your original method of payment within one week.  All payment companies are different in the amount of time it takes to confirm a payment, so it will likely take a minimum of a few days for the refund to show up in your bank statement.

Exchanges

In the unlikely event that you receive a damaged or defective item, we’re happy to exchange the item for a new one. Please email sean@runtocalmthenoise within 30 days of receiving your product to begin the process.  

If the item does not fit, we are happy to exchange the item for a new one, as long as the original purchase is in the same condition it was received.

Return Shipping

After you’ve submitted a return request via the exchanges and returns link, we will send you a return shipping label. Please print it out and affix to to your package.

You are responsible for paying for the return shipping costs. We will deduct the cost of return shipping from your refund.